According to them, Google Chrome webcam just refused to work on their Mac PCs and they were constantly greeted with ‘Aw, Snap! Something went wrong. Error code: 5’ OR ‘couldn’t connect you to the video call’. This behavior was noticed across numerous apps, including Zoom, Meets, and Teams, so the issue is definitely browser-side and not related to the app.
Moreover, while the issue was going on, Windows users were still able to use the webcam in Chrome without any problem, so it is confined to just Apple’s platform. With that said, there do exist numerous workarounds that should help you rectify this issue. So without further ado, let’s check them out.
Fix Google Chrome webcam not working on Mac
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success. So with that in mind, let’s get started.
FIX 1: Toggle Mac’s Chrome Camera Permissions
First off, you should consider disabling and then re-enabling the browser’s camera permission with regard to the macOS. This will refresh its underlying camera settings and could rectify the issue that we are currently dealing with. So give it a try using the below-listed steps and check out the results.
FIX 2: Tweak Chrome Camera Settings
Next up, you should refresh the browser’s built-in camera permissions using the instructions given below and then check if it works in your favor.
FIX 3: Turn off Chrome Hardware Acceleration
The Hardware Acceleration feature checks the prowess of your PC’s CPU as well as GPU and if it finds the latter’s processing capability to be much more than the formers, then it allocates the browser’s functionality to the latter aka GPU. But it is still a debatable topic as to how GPU could eclipse the CPU in this aspect, and hence the general advice is to disable this feature. Here’s how it could be done:
FIX 4: Switch to Chrome Beta
In some cases, the issue might eb with the latest Chrome update itself. If that is the case, then Google might release a patch for the same, but the stable build will be the last one to get blessed with the same. The update usually follows the following cycle Canary > Dev > Beta > Stable. So if this issue is causing. a great deal of inconvenience, then you could try out one of the less stable builds of Chrome and get the bug rectified at the earliest.
FIX 5: Update macOS
You might also get bigged by this issue if you are using an older build of the OS. Therefore, it is recommended to update the OS to the latest version right away using the below-listed steps and check out the results. That’s it. These were the various methods that should help you fix the issue of the Google Chrome webcam not working on Mac. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
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